Reviews
3.9
(100 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
Want to share your experience with this dealership?
Write a review
5.0
Service for my 2022 chevy silverado
July 6, 2023
By Jerry Davis from State College, PA
Friendly staff and very helpful. always trying to please the customer
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Cory Stocker - Dealer Principle - 814-238-4905
1.0
Damage fixed, damage done
February 5, 2023
By Davide from State College, Pennsylvania
The body shop changed the damaged part on time, and the work was done well. However, when I got it back, my car had a lot of little white spots on the front, which were not present before. These were paint damages, which uncovered the white primer below the color. Some of them were so evident that someone tried to cover them up with paint (badly). These spots were not present in the photos they took when I left the car for them. However, the lady declared that she could not zoom in on the photos (taken from an IPad), and there was no conclusive evidence that the body shop did the damage. After talking with the manager for 10 minutes in the back (I believe I heard somebody laughing, but I may be wrong), she came back, and she said that when they have a moment, they will look at the camera footage and will contact me again. Of course, I have never heard from them since then.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
I would like to speak with you directly in order to better understand the circ*mstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Cory Stocker - Dealer Principle - 814-238-4905
A great dealership
January 29, 2023
By Jim H from Dillsburg PA
A great dealership. This is my third new purchase from Stocker Chevrolet. Mark Tabaka and his team are outstanding. Great deals and great service. Traveled over 100 miles for my new truck and well worth it
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Cory Stocker - Dealer Principle - 814-238-4905
1.0
Salesman very dishonest, trying to give me touch
December 23, 2022
By Gary H from Mifflin, pa
Totally regret buying a car here. Salesman micheal was dishonest and deceitful. I bought a 2020 equinox, and paid extra for full bumper to bumper warranty. After getting home and finding bubble paint on the hood, scheduled appointment to have him offer touch up paint, would not repair the hood.Met 2 other employees in sales and service, and both were deceitful. Would not recommend anyone buying g a car here. I will be going to a different dealer in the future
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
0 people out of 2 found this review helpful.Did you?
Dealer response
Gary, I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Cory Stocker - Dealer Principle - 814-238-4905
5.0
Stocker Chevrolet
November 20, 2022
By Donald Thompson from State College, Pa
Friendly, courteous, and efficient. Everything was explained and sent to me via video. Very thorough and professional work.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Hello Donald! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Cory Stocker - Dealer Principle - 814-238-4905
5.0
Amazing Service
August 25, 2022
By Amy from State College, Pa
I had a problem with a very specific part and called my extended car warranty company and found it was covered. Stocker called the company and did all of the leg work to make sure that the repairs were completed at no cost to me.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you for this amazing review! I really appreciate your business. Cory Stocker - Dealer Principle - 814-238-4905
5.0
Kevin McKinney
July 22, 2022
By Kevin Mckinney from State College, Pa
Dealership representative was very helpful and provided excellent follow up throughout the entire process.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Cory Stocker - Dealer Principle - 814-238-4905
5.0
Postponed Service
January 12, 2022
By Robert P. Oakes from State College, PA
I have to postpone my rating until after February 15 when the recommended service will be performed. Put me on the list to comment after that date. Thank you !!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Cory Stocker - Dealer Principle - 814-238-4905
5.0
Great service
May 1, 2021
By Scott Roan from Centre Hall, Pa
This is a great place for both sales and service. I even heard that they are going to open on Sunday?s
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Cory Stocker - Dealer Principle - 814-238-4905
1.0
Stocker tried to rip me off
March 9, 2021
By Misti m Buttorff-Herr from Jersey Shore
The dealership had taken over for Sutliff Cadillac. I took my 2016 Cadillac Escalade in for a first-year service and inspection. I had purchased it only 1 year prior to the dealership closing. I told them there was a vibration in the front end, the wheel barring was just replaced shortly after we bought it. I had just replaced the tires(wheel barring chewed them up) and put in a new battery. So much for the certified pre-owned warranty. In the first year of ownership, I had already shelled out over 1K. We get a call from them, there is $4k worth of repairs needed to pass inspection. As you can imagine, I was less than happy. I couldn't imagine that it could've passed a 172pt inspection just months before. They were less than helpful. I told them I would take it to another service station for a second opinion. When took it to get inspected, I asked them to double-check all the exact things I was told were wrong with it. Come to find out I only needed rear brakes. My bill was less than $100. I would not take any vehicle there to be serviced. I do not trust them. They do not have your best interest, they are only there to rip you off.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Hello Misti, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you.Sincerely,Cory Stocker - Dealer Principle - 814-238-4905
